ISO 9001 2015 Standard | IT Governance UK

This is the newest version of ISO 9001. Users of ISO 9001:2008 should upgrade their systems to ISO 9001:2015 and will need the revised version of the Standard to keep their certificates up to date. ISO 9001:2015 specifies the requirements for a quality management system (QMS), where an organization: Needs to demonstrate its ability to consistently provide products and services that meet customer and applicable regulatory requirements. Aims to enhance customer satisfaction through the effective application of the system, including processes for continual improvement of the system and the assurance of conformity and applicable regulatory requirements. ISO 9001 is by far the world’s most established quality framework and is currently used by more than a million organizations worldwide. It sets the standard for quality management systems and management systems in general. All requirements of ISO 9001:2015 are generic and are intended to apply to all organizations, regardless of type, size, and product provided. ISO 9001 helps organizations succeed through improved customer satisfaction, staff motivation, and continual improvement.